Privacy Policy
At 25 Signature Stores, we respect your privacy. We collect and process personal data only as necessary to fulfill your orders, provide customer support, improve our services, and comply with legal obligations. Information collected includes your name, contact information, payment details, and browsing behavior. We never sell your data to third parties and only share it with trusted service providers (e.g., couriers, payment processors).
Our products are dropshipped by our retailer partners directly to our customer’s doorstep. As part of this process, relevant personal information such as your name, delivery address, and contact details may be shared with these partners solely for the purpose of order fulfillment.
Our dropshipping model means that products purchased from our store may be shipped directly from our retail partners to the delivery address you provide. This allows us to offer a wider selection of products and efficient delivery service.
You can request access, correction, or deletion of your data by contacting info@25signaturestores.com.
Sales and Refund Policy
All sales made through our website are subject to our terms and conditions. You may cancel an order within 7 calendar days from the delivery date, provided the item is unused and in its original packaging. Some products, such as gift cards or headphones/airpods, may be non-returnable for hygiene and licensing reasons. Refunds are processed within 14 business days of returned product approval and issued via the original payment method.
Hardware Warranties
All electronic products sold by 25 Signature Stores are covered under the manufacturer’s limited warranty, typically ranging from 6 to 24 months. Warranty claims must be submitted with proof of purchase and are subject to inspection. Warranty coverage does not include physical damage, unauthorized modifications, or water exposure unless explicitly stated. For any issues, contact us at contact@25signaturestores.com.
Site Terms and Use
Our website is provided for your personal and non-commercial use. By accessing or using our website, you agree not to misuse it through hacking, data scraping, fraudulent activities, or unauthorized resale of goods. You must not interfere with the site’s operation or attempt to bypass any access restrictions. We reserve the right to suspend accounts that violate these terms without prior notice.
Security Policy
We prioritize customer security. Our website uses SSL encryption to protect sensitive data during transmission. Payment information is processed through PCI-DSS compliant providers, and we do not store full debit/credit card details on our servers. User accounts are password-protected, and we recommend using strong, unique passwords. Any suspected breach must be reported to contact@25signaturestores.com.
Legal Information
25th Signature Limited (DBA 25 Signature Stores) is a registered company in the United Kingdom. All transactions conducted through our platform are governed by the laws of England and Wales.
Unauthorized reproduction, distribution, or use of our website content, branding, product images, or any proprietary materials is strictly prohibited and may result in legal action.
We are fully compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws in your jurisdiction. For any legal correspondence or data protection inquiries, please contact info@25signaturestores.com.